PROFESSIONAL BAKING SERVICES

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PRIVACY POLICY

Effective Date: January 1, 2026

Define Bakes respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect:

• Personal information you provide (name, email, phone number, address)

• Order details and preferences

• Website usage data and cookies

• Payment information (processed securely through third-party providers)

How We Use Your Information:

• To process and fulfill your orders

• To communicate with you about your orders and our services

• To improve our website and services

• To send promotional materials (with your consent)

Information Sharing:

We do not sell, trade, or share your personal information with third parties except as necessary to fulfill orders, process payments, or as required by law.

Data Security:

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us:

If you have questions about this Privacy Policy, contact us at [email protected]

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TERMS OF SERVICE

Effective Date: January 1, 2026

Welcome to Define Bakes. These Terms of Service govern your use of our website and services.

Acceptance of Terms:

By using our services, you agree to be bound by these terms. If you do not agree, please do not use our services.

Services:

Define Bakes provides custom baking services including cakes, pastries, breads, and catering. All orders are subject to availability and our production schedule.

Ordering and Payment:

• Custom orders require advance notice (typically 48-72 hours)

• Payment is due upon order confirmation

• We accept cash, credit cards, and approved payment methods

• Prices are subject to change without notice

Cancellation Policy:

• Orders may be cancelled up to 24 hours before pickup/delivery

• Custom cake orders require 48-hour cancellation notice

• Cancellation fees may apply for last-minute changes

Liability:

Our liability is limited to the cost of the products purchased. We are not responsible for damages beyond this amount.

Allergen Information:

Our kitchen processes common allergens. Please inform us of any allergies when placing orders.

For questions, contact us at [email protected]

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DISCLAIMER

Effective Date: January 1, 2026

The information on this website is provided on an "as is" basis. Define Bakes makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the website or services.

Product Disclaimer:

• All baked goods are made fresh and should be consumed within recommended timeframes

• Product appearance may vary from photos due to the handmade nature of our items

• Seasonal availability may affect ingredient options

Allergen Disclaimer:

Our facility processes wheat, eggs, dairy, nuts, and other common allergens. While we take precautions, we cannot guarantee products are free from cross-contamination. Customers with severe allergies should exercise caution.

Website Disclaimer:

• Information on this website may contain technical inaccuracies or errors

• We reserve the right to modify content without notice

• External links are provided for convenience and we are not responsible for their content

Limitation of Liability:

In no event shall Define Bakes be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

Contact:

For questions about this disclaimer, contact [email protected]